We strive to deliver high quality, beautiful items to every customer. If you for any reason are not happy, please contact us immediately. We try our best to accommodate all orders and we are dedicated to providing excellent customer service. Your business is greatly appreciated!
An item is eligible for return within 7 calendar days from package marked as delivered.
To be eligible for a return, your item must be unused, unworn and in the same condition that you received it. It must also be in the original packaging. Prior to sending a return, please email us at: firstname.lastname@example.org
If you would like to exchange an item for a different color, size, style please email email@example.com and include the order number and details. Exchanges are welcome as long as it falls under the "returns" criteria.
Damaged items MUST be reported within 3 days of receiving the goods.
Refunds are issued back to the original method of payment.
Refunds are processed within 1-3 business days of receiving your return. We will send you an email confirmation when your return has been received and the refund has been issued.
Coupons must be rendered at checkout, no exceptions, no refunds. We cannot combine coupon codes. One coupon per person, per transaction
Refused or undeliverable packages are subject to return shipping costs that vary by shipping method used in the original order.
We ship worldwide from San Diego, CA Monday - Friday, Excluding weekends & holidays.
SHIPPING TRANSIT TIMES
Approximate ship transit times:
Standard shipping transit times: 3-5 business days
Priority shipping transit: 2-3 business days
Express shipping transit: 1-2 business days ( guaranteed )
This is for USA domestic orders only.
We accept PayPal, apple pay and all major credit cards.
All payments paid by e-Checks through Paypal must clear in order for your order to be fulfilled.
E-Checks may take up to 5 days or more to clear from your bank.